FAQs

Have any questions about what we offer? Take a look at some of the frequently asked questions regarding The Birdfood House products and services. Find out more here.

We hope this helps!

If your question isn't listed, please feel free to get in touch.

When will my order arrive?

All orders are usually processed next working day and are shipped via Amazon Shipping (unless stated otherwise) so you should receive your order in around 2-3 Working Days. During busy periods our dispatch time can change to 3-4 working days so if your order is urgent please contact us before purchase.

Why should I shop with you?

We are committed to offering the best quality ingredients for the most cost effective price.

We will never compromise on quality, we pride ourselves on harnessing the power of natural ingredients to ensure that our offering really is the very best thing for the lucky animal eating our products!

Is suet good for birds?

Suet complements birds’ natural diets, promoting healthy feathers and encouraging natural foraging behaviours. By providing suet, you help ensure the health and vitality of local bird populations, making your garden a haven for feathered friends.

Does suet melt in the sun?

Our suet is crafted from premium ingredients, ensuring they are irresistibly delicious, nourishing, and resistant to melting under the sun's heat.

Where is your suet made?

All of our suet is made in our Norfolk factory.

Why should I feed hedgehogs?

By providing suitable food, you supplement their natural diet, aiding their survival, especially in urban environments. Regular feeding encourages hedgehogs to visit your garden, fostering a sense of connection with wildlife and providing opportunities for observation. Hedgehogs are also great for garden pest control so be sure to keep them around!